Bangalore Airport Drop Taxi – Privacy Policy

Effective Date: [18.04.2025]

At Bangalore Airport Drop Taxi, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using our website, mobile app, or booking services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide, personalize, and improve your experience with Bangalore Airport Drop Taxi. The types of information we collect include:

  • Personal Information: When you book a ride or create an account, we may collect details such as your name, phone number, email address, and billing information (if applicable).
  • Booking Information: We collect details about your booking, including your pickup and drop-off locations, date, and time of travel.
  • Payment Information: If you choose to pay online, we collect payment information such as credit/debit card details or UPI details, though payments are processed through a secure third-party payment processor.
  • Location Data: We collect real-time location data when you use the service, such as the pickup and drop-off locations, as well as during the ride.
  • Usage Data: We automatically collect information about how you interact with our website, app, or services, including device information, IP addresses, browser types, and other data related to your usage.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide Services: To process your bookings, assign drivers, and deliver transportation services.
  • Payment Processing: To complete payments and send you receipts and transaction confirmations.
  • Customer Support: To respond to inquiries, address any issues, and provide support related to your account or bookings.
  • Marketing & Promotions: With your consent, we may send you promotional offers, discounts, and updates about new services. You can opt out of marketing communications at any time.
  • Service Improvement: To analyze usage trends and improve our services, website, and app functionalities.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests, and to protect our rights, property, or safety.

3. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:

  • With Service Providers: We may share information with third-party service providers (such as payment processors, cloud services, and data hosting providers) who assist in the operation of our services.
  • With Drivers: We may share your booking and location information with the driver assigned to your ride for the purpose of providing the service.
  • With Legal Authorities: If required law, or in response to legal processes, court orders, or government requests, we may disclose your information to law enforcement or other authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if any such changes occur.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required law. When we no longer need your information, we will take steps to delete or anonymize it.

5. Data Security

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and app. These technologies help us understand how you interact with our services and remember your preferences. You can control the use of cookies through your browser settings, but please note that disabling cookies may impact certain features of our services.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct your personal information if it is inaccurate or incomplete.
  • Deletion: You can request that we delete your personal information, subject to legal obligations and contractual requirements.
  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails or messages following the unsubscribe instructions in each communication or contacting us directly.
  • Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at [bangaloreairportdroptaxi@gmail.com].

8. Third-Party Links

Our website or app may contain links to third-party websites or services that are not operated us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you want to exercise any of your rights, please contact us at:

Bangalore Airport Drop Taxi
Phone: [+91 9480787909]
Email: [bangaloreairportdroptaxi@gmail.com]
Website: [https://bangaloreairportdroptaxi.com]