Bangalore Airport Drop Taxi – Cancellation Policy

Effective Date: [18.04.2025]

At Bangalore Airport Drop Taxi, we understand that plans may change, and cancellations are sometimes necessary. This Cancellation Policy outlines the terms and conditions under which you can cancel your booking and any fees that may apply.

1. Cancellation the Passenger

If you wish to cancel your booking, you may do so at any time before your scheduled pickup. The cancellation fees are based on how much notice you give prior to the ride, as detailed below:

Free Cancellation

  • You are eligible for free cancellation if you cancel your booking at least [3] hours before the scheduled pickup time.

Cancellation Fee

  • If you cancel your booking within [3] hours of the scheduled pickup time, a [10]% cancellation fee will apply. This fee will be calculated based on the total fare of your booking.

Late Cancellations

  • If you cancel the booking within [30] minutes of the scheduled pickup time, or if you fail to show up at the pickup location (No-Show), a 100% cancellation fee will apply, and you will be charged the full fare amount.

2. How to Cancel

You can cancel your booking through the following methods:

  • Website: Log in to your account and cancel the booking from the “My Bookings” section.
  • Mobile App: Go to your booking details and select the “Cancel” option.
  • Customer Support: If you’re unable to cancel via the website or app, you can contact our customer support team at [+91 9480787909] or [bangaloreairportdroptaxi@gmail.com], and they will assist you in canceling the booking.

3. Refunds

  • Refund Eligibility: If you have made an advance payment and are eligible for a refund based on the cancellation terms, the refund will be processed to your original payment method within [Insert Number] business days.
  • Non-Refundable Payments: Any payment made towards non-refundable services or if the cancellation falls under a non-refundable condition (e.g., within the last minute before pickup), will not be refunded.

4. Cancellation Bangalore Airport Drop Taxi

In certain rare cases, Bangalore Airport Drop Taxi may need to cancel your booking due to unforeseen circumstances such as:

  • Unavailability of a vehicle or driver.
  • Adverse weather conditions.
  • Technical issues with booking systems.

In these situations, you will be notified as soon as possible, and you will receive:

  • A full refund for any pre-paid bookings.
  • Alternative arrangements will be made if possible, including rescheduling or providing a similar service.

5. No-Show Policy

  • If you do not show up at the designated pickup location within [30] minutes of the scheduled time, your booking will be considered a “No-Show,” and a 100% cancellation fee will apply.
  • It is the responsibility of the Passenger to be present at the designated pickup point at the scheduled time. We will make reasonable attempts to contact you if you are not at the location, but this does not guarantee a refund if you miss the pickup.

6. Emergency Cancellations

In case of emergencies (e.g., medical or other unavoidable circumstances), we may, at our discretion, waive the cancellation fee. Passengers are encouraged to contact our customer support team at the earliest to discuss such situations.

7. Special Offers and Discounts

If you booked a ride through a special promotion, discount, or offer, cancellation fees or conditions may differ. Please refer to the specific terms of the promotion for details on cancellations and refunds.

Contact Information:

For cancellations, refunds, or any other inquiries related to bookings, please contact our customer support team:

  • Phone: [Contact : +91 9480787909]
  • Email: [bangaloreairportdroptaxi@gmail.com]
  • Website: [https://bangaloreairportdroptaxi.com/contact/]

This Cancellation Policy ensures that both you and your customers are clear about the terms under which cancellations can be made and what fees, if any, will apply. As with other legal documents, it’s recommended to have it reviewed a legal professional to ensure it’s compliant with local regulations and best practices.